Recounting Key Story
Today during a training on professionalism and salary negotiation I was reminded of a time about a month ago when I locked my keys in the car. I was ready to get back into my apartment and had my hands full. As I approached my door I realized I didn't have my keys with me. Hastily I went back to my car to discover my keys lying on the passengers seat. Normally, I wouldn't be too concerned about the dilemma, but after having my bike stolen in this area previously I knew I had to do something about it. I searched up UTube videos to help, but nothing seemed to be useful enough. Finally, I swallowed my pride and called a company to help me out. I was quoted $50 or more. To me that was too much, so I called another company which quoted $55 and up. I decided to go back to the first one. After waiting 45 minutes for someone to show up, he quotes me $135. Outraged I call back the company that sent him and explained the miscommunication. I could understand if the price was more because the service was more difficult, but the guy hadn't done anything yet to show there was going to be complications. As I negotiated the price down I could see the person who was sent getting more and more frustrated. He was kind, but was frustrated that I was wasting his time over petty amounts, especially when I refused to even go up to $65. In the end the company conceded and I was able to $50 for the service. I left the man $25 as a tip, too which he was deeply appreciated so I left another $10. In the end the man who helped me out made the same, and the company that sent him got the profit they would have gotten with there original price.
This experience helped me understand business practices and the importance of working with the customer. I would have paid $65 if that was the price I was quoted when he arrived, but when the business decided to almost triple the cost I no longer wanted to give my service to them. This lead to feeling of frustration both within myself, the sales agent who I called back, and the gentleman who was helping me out. When providing services it is important to quote the correct price.
On a gospel note I feel that no lesson on keys can go without a relationship to the Priesthood Keys that were restored by God to the Prophet Joseph Smith. And on that note, to what extent do we go to keep and not lose our Keys? When priesthood keys are lost, what is the cost to restore them? In latter-days there was much persecution that came before all the keys were restored. Moral of the story is to never lock your keys somewhere you cannot get them.
This experience helped me understand business practices and the importance of working with the customer. I would have paid $65 if that was the price I was quoted when he arrived, but when the business decided to almost triple the cost I no longer wanted to give my service to them. This lead to feeling of frustration both within myself, the sales agent who I called back, and the gentleman who was helping me out. When providing services it is important to quote the correct price.
On a gospel note I feel that no lesson on keys can go without a relationship to the Priesthood Keys that were restored by God to the Prophet Joseph Smith. And on that note, to what extent do we go to keep and not lose our Keys? When priesthood keys are lost, what is the cost to restore them? In latter-days there was much persecution that came before all the keys were restored. Moral of the story is to never lock your keys somewhere you cannot get them.
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